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World leaders in
LED Lighting and Control

Careers at Gardasoft Vision

Careers at Gardasoft Vision

Applications Engineer



Gardasoft is looking for an Applications Engineer to join our team. Please send your CV to careers@gardasoft.com.



JOB DESCRIPTION

Key Tasks

  • Answering all real-time enquires from customers who have technical questions regarding the company’s products.
  • Develop and maintain a thorough understanding of the company’s products. Understand interfaces between the company’s products and software suites that are used by systems installers, to control the company’s products.
  • Work with the Applications team to provide sales support globally.
  • Create and present customer training. Use training feedback to continually improve the standard of training.
  • Collect application and market intelligence from customer interaction. Provide regular reports of market and application intelligence.
  • Efficiently manage product returns (RMAs)
  • Ensure product documentation is correct and up to date.
  • Provide on-stand support at trade shows and customer events as required from time to time.
  • Lone travel, manage meetings and act as sole Gardasoft representative.

This role requires occasional foreign travel.

Key Skills

  • Engineering degree or equivalent experience.
  • Ability to write and deliver presentations in meetings and seminars of up to 50 people.
  • Ability to communicate clearly in writing and in person, including to people for whom English is a second language.
  • Presentable and able to project a professional image.
  • Maintain a high level of professionalism.
  • Ability to apply knowledge and experience to fix real engineering problems at our customer’s facilities.
  • Ability to read and interpret circuit and mechanical diagrams.