Event Codes and Error Codes

It is with great pleasure that we announce the release of the new PP480 Lighting Controller More >>

Announcement of the planned discontinuation of the PP420F Lighting Controller More >>

Event and Error Codes via RS232 or Ethernet

Event number	Description
128	A light has been connected and is working.
129	A light has been connected but does not have a current or voltage rating.
130	An over temperature error has occurred.
131	An over current error has occurred.
132	An error has occurred while autosensing the rating of a light.
138	SafePower trainup has completed.
139	SafePower trainup has failed or been cancelled.
140	In switched mode, the light has been turned off because the duty cycle is too high.
Error number	Description
Err 1	A parameter value is invalid.
Err 2	Command not recognised.
Err 3	A numeric value is in the wrong format.
Err 4	Wrong number of parameters.
Err 5	This is a warning, not an error. One of the parameters is out of range and the value of that parameter has been adjusted. For example, sending an RT command with a delay of 0μs returns an ‘Err 5’. The command is accepted, but the delay is set to the minimum allowed value.
Err 8, 12	EEPROM corrupt. The configuration has been cleared.
Err 9, 20	Settings could not be saved to EEPROM.
Err 13	SN command: The resync event cannot be found. The channel or tag values may be wrong or the delay period may be complete.
Err 19	A light has been connected, but no rating has been set.
Err 21, 23	A sensing error has occurred.
Err 22	The light is not compatible with the controller. The controller does not drive the light and the web page reports Triniti Chip device protection.
Err 27	Ethernet settings cannot be read from EEPROM. They may be incorrect.
Err 34, 37	The internal power dissipation is too high. Output is turned off.
Err 35	The output current to the light is too low.
Err 36	The output is short circuit.
Err 37	The voltage required for the lighting has increased too much. Check for ageing of the light or a failed LED.
Err 38	The voltage required for the lighting has decreased too much. Check for ageing of the light or a failed LED.
Err 39	The internal protection has prevented the SafePower voltage going too high.
Err 40, 41, 45	Fatal error: The unit is outputting more current than was expected.
Err 42	The output current is too high.
Err 43	The requested output current requires too high a voltage.
Err 44	Fatal error: The controller is too hot. The unit has a thermal cut out which operates at approximately 65°C to 70°C depending on conditions.
Err 46	The maximum average power output has been exceeded. Reduce the brightness in the configuration.
Err 47	The controller was unable to reach a stable output for the light connected. Try reducing the brightness in the configuration.

Displayed Event and Error Codes.

Under certain circumstances, event and error codes are displayed on the front panel of the following products:

RC1xx

TR-RC1xx

TR-CL180

RT200

TR-HT2xx

RC1xx/TR-RC1xx
FAt	(Event) An over temperature error has occurred.
FAC	(Event) An over current error has occurred.
PO	(Error) The internal power dissipation is too high. Output turned off/
OP	(Error) The output current to the light is too low or the requested output current requires too high a voltage.
SH	(Error) The output is short circuit or the output current is too high.
HI	(Error) The voltage required for the lighting has increased too much. Check for ageing of the light or a failed LED.
LO	(Error) The voltage required for the lighting has decreased too much. Check for ageing of the light or a failed LED.
FAC	(Fatal error) The unit is outputting more current than expected.
FAt	(Fatal error) The RC1xx is too hot. The unit has a thermal cut out which operates at approximately 65°C to 70°C depending on conditions.
FAS	(Error) Internal protection has activated to prevent too much heat in the output driver.
FAA	(Error) The light is not compatible with the controller. The TR-RC1xx does not drive the light and the web page reports ‘Triniti Chip device protection’.
TR-CL180
FAt	(Event) An over temperature error has occurred.
FAt	(Fatal error) The TR-CL180 is too hot. The unit has a thermal cut out which operates at approximately 65°C to 70°C depending on conditions.
RT200
FAt	(Event) An over temperature error has occurred.
FAC	(Event) An over current error has occurred.
PO	Internal power dissipation is too high. Output turned off. Or internal protection has prevented SafePower voltage going too high.
OP	Output current to lighting is too low or the requested output current requires too high a voltage.
SH	The output is short circuit, or the output current is too high, or the voltage required for the lighting has decreased too much. Check for ageing of the lighting or a failed LED.
HI	The voltage required for the lighting has increased too much. Check for ageing of the lighting or a failed LED.
LO	The voltage required for the lighting has decreased too much. Check for ageing of the lighting or a failed LED.
TR-HT2xx
	"Error 44 High Temp" - (Event) An over temperature error has occurred.
	"Error 41 High Cur" - (Event) An over current error has occurred.
	"Error 22 Trin Manu" - (Error) The light is not compatible with the controller. The TR-HT2xx does not drive the light and the web page reports ‘Triniti Chip device protection’
	"Error 34 High Pow" - (Error) The internal power dissipation is too high. Output is turned off. Or the voltage required for the lighting has increased too much. Check for ageing of the light or a failed LED.
	"Error 35 Open Cir" - (Error) The output current to the light is too low.
	"Error 36 Short Cir" - (Error) The output is short circuit.
	"Error 37 High Vol" - (Error) The voltage required for the lighting has increased too much. Check for ageing of the light or a failed LED.
	"Error 38 Low Vol" - (Error) The voltage required for the lighting has decreased too much. Check for ageing of the light or a failed LED.
	"Error 41 High Cur" - (Fatal error) The unit is outputting more current than was expected.
	"Error 42 High Cur" - (Error) The output current is too high.
	"Error 43 High Vol" - (Error) The requested output current requires too high a voltage.
	"Error 44 High Temp" - (Fatal error) The TR-HT is too hot. The unit has a thermal cut out which operates at approximately 65°C to 70°C depending on conditions.
	"Error 46 Light Pow" - (Error) The maximum average power output has been exceeded. Reduce the brightness in the configuration.
	"Error 47 Unstable" - (Error) The controller was unable to reach a stable output for this light. Try reducing the brightness in the configuration.